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MyHSI
Your intermediaries Portal

General Terms and Conditions of Use of MyHSI

Last update: FEBRUARY 2022

PREAMBLE

These General Terms and Conditions of Use herein lay down the terms of use of the Site for each Broker, a “Broker” being the physical person or moral entity who, for remuneration, carries on an insurance or reinsurance intermediation activity and whose partnership with Henner provides for access to this Site.

The consultation of the Site is subject to the unconditional acceptance by the Broker of these General Terms and Conditions of Use.

1. LEGAL INFORMATION

Site Publisher: the company Henner, a simplified joint stock company, with a share capital of 8,212,500 euros, registered in France in the Trade and Companies’ Register of Nanterre under the number 323 377 739, and having its registered offices at 14 Boulevard du Général Leclerc, 92200 Neuilly-sur-Seine,

ORIAS number (sole insurance intermediaries register): 07.002.039

European Union VAT number: FR 48323377739

Telephone number: +33 (0)1 55 62 90 00

Email address: hennerpro.europe@henner.com

Publication Director's Name: Mr. Charles ROBINET-DUFFO, Chairman and Chief Executive Officer of Henner,

Hereafter referred to as “Henner”.

Website Host: Groupe Henner Holding, a simplified joint stock company with a share capital of 10 671 540 euros, registered with the Paris Commercial and Companies Registry under number 323 376 292, with its registered office at 14 boulevard du Général Leclerc - 92200 Neuilly-sur-Seine France;

Telephone number: +33 (0)1 55 62 90 00

Note :

  • The ORIAS register can be consulted on the website www.orias.fr

  • Our business is under the monitoring of the ACPR (the French Prudential Supervision and Resolution Authority), 4 Place de Budapest - CS 92459 - 75436 Paris Cedex 09, www.acpr.banque-france.fr.

2. TERMS AND CONDITIONS OF ACCESS TO THE SITE

       2.1 Access to the Site and Broker’s Liability

Every Broker whose partnership with Henner provides access to the Site can enjoy this personalized access.

Access to the Site requires a login and a password that will be communicated to the Broker by Henner by email. For security reasons, the password must be changed by the Broker when logging in for the first time. The password shall comply with the level of security rules defined by Henner.

This access allows the Broker, if necessary, to create user accounts for its employees. Each time a user account is created, an email is sent to the Broker's employee giving him a login and a password. This user’s account will be active one day after the creation’s request.

The password must be changed regularly by the Broker in his/her account, by clicking on the “My Password” tab. It is strictly personal and non-transferable, and its confidentiality is the Broker’s responsibility, who undertakes to take all reasonably-possible measures to keep it secret and assumes full responsibility for its disclosure to third parties. The above procedure also applies to user accounts created by the Broker. Therefore, Henner will accept no liability for any prejudice possibly caused by fraudulent use of the Site and/or user accounts created by the Broker.

If the Broker forgets his/her password, he/she can request a password reset. To do this, The Broker click on “I Forgot my Password” tab and enters his/her email address, to which an email will be sent containing a new password that will need to be changed when logging the next time. The above procedure also applies to user accounts.

Access to the Site is secure, which ensures confidentiality of the information provided for performing certain actions online.

The Broker uses his/her account under his/her sole responsibility. He/she guarantees Henner that he/she is the only person to access the information stored in his/her account. The Broker is also responsible for the user accounts he/she has created for his/her employees in his/her account.

In the event of unauthorized use of the Broker’s account or one of its user’s account, he/she undertakes to notify Henner without delay.

The Broker is responsible for the content of the data he/she uploads to his/her account. The Broker undertakes to ensure that documents are truthful, do not infringe the rights of third parties, do not contravene the law, and are not disturbing of public order or offensive to morality.

Henner reserves the right to take whatever action against the Broker in the event of a violation of the terms and conditions herein. In particular, Henner reserves the right to suspend or delete a Broker’s account, and to take legal action.

       2.2. Unavailability of the Site

Henner cannot in any way guarantee constant operation free from any failure or information technology bug. Notably, at any time:

- service may be suspended, interrupted or limited, affecting all or part of the Site, or access to the entire Site or certain parts of the Site may be reserved for a category of Brokers; - access to the Site may be modified or suspended for maintenance reasons, such as for updates, or for any other legitimate reason.

Henner will endeavor to notify the Broker in the event of unavailability of the Site.

An unavailability of the Site will not in any way render Henner liable, nor gives a Broker any right to compensation.

       2.3 Services Offered by the Site

The Site enables the Broker, in particular, to make pricing and quotations, manage its activities (current quotes, current contracts, unpaid invoices, commissions, etc.), its account and its user accounts, etc.

       2.4 Account Suspension

Access to the Site will be suspended at the end of the partnership with Henner but the Broker will be able to access to its current contracts. However, in the case of the suspension of Brokers’ activities, access to the Site will be totally suspended.

3. PERSONAL DATA PROTECTION AND COOKIESE

With regard to its business, and in compliance with applicable French and European legislation, Henner undertakes to ensure the best-possible level of protection, confidentiality and security of the personal data of Brokers, and the best-possible protection of their privacy.

For all information about personal data protection and Henner's use of cookies, please consult the Henner Privacy Policy, which is accessible here or via a link provided at the bottom of each page on the Site.

4. INTELLECTUAL PROPERTY RIGHTS

       4.1 Literary and Artistic Property

The Broker is informed that all illustrations, drawings, photographs, presentations, texts, source code, and, generally, any content featuring on the Site are the exclusive property of Henner, its affiliated companies and/or third parties, and that all content is protected by intellectual property rights.

Therefore the Broker is prohibited from doing the following without prior written consent from Henner, its affiliated companies and/or third parties. If not, the Broker is subject to civil and criminal penalties:

  • reproducing or causing the reproduction of the components of the Site, in whole or in part, temporarily or permanently, in whatever manner, on whatever medium, in any format, and by whatever process, whether currently known or not;
  • representing or causing the representation of the components of the Site, in whole or in part, in entirety or through extraction, by whatever manner or process, and via whatever means of dissemination or communication, whether currently known or not;
  • adapting or causing the adaptation of the components of the Site, whether in entirety or in part, whether temporarily or permanently and, notably, translating the components of the Site in whatever language, creating whatever derivative work, making whatever new versions or new developments from the Site's components, and maintaining, modifying, arranging, assembling or digitizing the Site's components, either in entirety or in part.

This prohibition applies without geographical limitation, for the term of protection granted by intellectual property law, covering whatever means of exploitation, whether free of charge or for payment.

       4.2 Trademarks and Distinctive Signs

All brands to which reference may be made on this Site are trademarks duly registered with the INPI (French Patent office) and are thus protected. Similarly, the names of the companies, products and services, and any other distinctive features mentioned on this Site, are the property and the result of the efforts and investments of Henner, its affiliates and/or third parties and are thus protected. Therefore, their usurpation is strictly forbidden, and their eventual use is subject to the prior written consent from Henner, its affiliated companies and/or third parties. If not, the Broker is subject to civil and criminal penalties.

5. HENNER’S LIABILITY

Under no circumstances will Henner be liable for prejudices suffered by a Broker with regard to:

  • an outage of the Site beyond its control, or a case of force majeure causing an outage or malfunctioning of the Site;
  • an exceptional and temporary unavailability of the Site necessary for performing maintenance or improving functionalities;
  • any incident or outage of the Site due to a malfunction and/or shortcoming of systems or hardware, and/or of the software and infrastructure of the Broker;
  • whatever financial loss, loss of clientèle, disruption of business, or loss of programs or data resulting from use of the Site;
  • unauthorized intrusion by a third party into the information technology system of the Broker, resulting in the dissemination of harmful software;
  • connection to or consultation of the Site in countries where such use constitutes a violation of applicable law or regulations;
  • whatever inconveniences or prejudices due to using the Internet network, notably in the event of failure or of difficulty or interruption of operation preventing access to the Site and/or any of its functionalities.

6. TECHNICAL REQUIREMENTS

The Site has been optimized for a 1024-by-768-pixel display using current browsers such as MOZILLA FIREFOX (ESR 65.0 an above), GOOGLE CHROME (72 and above), MICROSOFT INTERNET EXPLORER (IE11 and above) or SAFARI (12 and above).

7. PLUGINS

Some documents that can be consulted or downloaded on the Site are in PDF format, and are only readable if the Adobe Acrobat Reader (a registered trademark of Adobe Systems, Inc.) is used. To get this plugin free of charge, please click on the logo below:

Get Adobe Reader

8. CHANGES IN THE GENERAL TERMS AND CONDITIONS OF USE

Henner reserves the right to change the provisions of these General Terms and Conditions of Use at any time, due to changes to the Site, changes in configurations and, notably, due to technical requirements or plugins, or due to changes in legislation or any other legitimate reason.

Therefore, the Broker is invited to check regularly for any changes. The Broker can establish the date on which Henner made the latest changes by referring to the “Last Update” stated above.

9. HYPERTEXT LINKS

Any information accessible via a hypertext link to other sites is not under Henner's control and, consequently, Henner declines all responsibility for the content thereof.

Publication by a Broker of hypertext links to all or part of the Site is strictly prohibited, unless with prior written permission from Henner, which can be requested by email to: hennerpro.europe@henner.com. Henner reserves the right to refuse a request from a Broker without having to provide reasons for its decision. If Henner authorizes the publication of hypertext links, the permission will be temporary and may be withdrawn at any time, without any specific reason, and without the Broker being eligible to lay claim to an acquired right. In all cases, the link must be removed at first time of requesting by Henner.

10. APPLICABLE LAW AND COMPETENT JURISDICTION

These General Terms and Conditions of Use are subject to French law. In the event of a dispute that cannot be settled out of court, jurisdiction is assigned exclusively to the Courts of France.